By A Correspondent| The Zimbabwe government has been forced to issue an apology to a Kenyan tourist after she shot a video narrating her horrendous ordeal at the hands of immigration officials atthe Robert Gabriel Mugabe International Airport.
In a statement on Tuesday evening, the Ministry of Home Affairs and Cultural Heritage said investigations were already underway to get to the bottom of the matter with corrective measures to follow.
The ministry also apologized to the Kenyan tourist saying the traumatic experiences she went through at the RGM International Airport was deplorable and out of sync with expected ethical conduct of immigration officials manning ports of entry and exit.
“The Ministry of Home Affairs and Cultural Heritage has taken note of a viral video on social media, by a fellow African sister who goes by the name African tigress under the Twitter handle @kenyansista. The lady recounted her alleged traumatic experiences as she sought to enter Zimbabwe through the Robert Gabriel Mugabe International Airport,” the ministry said.
“The alleged bribery attempts by Immigration officials are not only deplorable but out of sync with the expected ethical conduct of stuff manning our ports of entry and exit. The alleged unprofessional and criminal conduct by Immigration officials does not reflect our attitudes and decorum as a nation towards visitors.
“We take this opportunity to advise the nation that investigations are currently underway to ascertain the facts and anyone caught on the wrong side of the law will be dealt wiuth accordingly.
“We sincerely apologize for the ordeal that our fellow sister was subjected to,” the ministry added.