By Linda Tsungirirai Masarira
8 November 2024
The new regulation requiring WhatsApp group admins to register and obtain a license from POTRAZ marks a significant shift in Zimbabwe’s approach to digital communication and data protection. This policy has serious implications, particularly for informal social and community groups where members commonly share information freely and interact without regulatory oversight. Imposing a $50 – $2,500 fee, appointing a Data Protection Officer, and complying with stringent data protection laws creates considerable barriers for average citizens running groups for non-commercial purposes, such as family chats, community initiatives, or social clubs. This will discourage the creation of such groups, stifling informal networks that play a vital role in Zimbabwean social life.
One of the primary concerns is the potential impact on freedom of expression and privacy. WhatsApp, with its end-to-end encryption, has been a safe space for Zimbabweans to share views, news, and ideas, often in response to restricted or highly regulated formal media. By requiring licenses and government training for group admins, the government may gain greater oversight of digital discourse. Many Zimbabweans feel that this measure is a surveillance tactic, restricting their freedom to communicate freely online. Additionally, the financial burden of licensing and training could deter people from running groups at all, reducing opportunities for citizens to gather, organize, and discuss community or national issues.
Furthermore, with the potential fines or imprisonment for non-compliance, this policy will inadvertently create a culture of fear around digital communication. The regulation primarily benefits the government by limiting spaces where citizens can exchange ideas, organize, and hold authorities accountable. In short, this regulation is anti-people. While data protection is essential in a digital society, the unintended consequences will disrupt Zimbabwe’s social fabric, stifling grassroots movements, religious discussions, and other informal yet essential interactions.
While data privacy is a crucial concern in the modern digital era, such regulations should ideally focus on balancing privacy protection with respect for citizens’ rights to communicate and organize freely.