Farai Dziva|Irate clients have castigated NetOne for hiking data bundles tariffs- among other services.

In its online survey to obtain responses from clients the company said:” Dear Value Customers

Please may you take a moment to complete this short survey relating to NetOne products and services. Your feedback is highly rated and will help us enhance our product bouquet and in developing new ones to ensure you continue getting the best experience.
Thank you for your participation!
NetOne Customer Survey
docs.google.com.”

Below are responses from NetOne customers:
Hybatroy Muchabaiwa:
You do not have a good position as far as market share is concerned, you were miles behind Econet your lines ainyadzisa kuve naro achinzi ndeemasabhuku.

You introduced the onefusion product which was a noble idea but you failed to market it then you decided to use the suffering children of Zimbabwe you recruited as many as you can and gave them fake promises.

They worked very hard walking very long distances and going home at night 9.00 hrs with a dollar or less in hand. They knocked at every gate and every car window while some were even abused in the field.

Maxwell Gwanzura:
I can’t and I will not use my Econet Data on Your survey I’m sorry.
If you were genuine in your consultations, you should have done that “survey” before hiking tariffs.

If you check you’ll notice that ever since you hiked tariffs, many of us never purchased any Net1 product.

As for my line I don’t mind if you close it down now! This Institutional arrogance makes me sick to my stomach especially considering that it’s being done by a state entity.
Munobhowa fani!

Pardon Enerst Makwangudze:
Vanhu veNetihwani mungashatisa masaisai eIndanet kudaro, kutenga bhanduru kuita kunge unodya gavakava
Purizi muri vanhu vehukama paKopje Plaza ndinopaziva ndinoda kukunokorai tsoka mese.

Ozington Konke:
It’s just unacceptable $1 for 250mbs now $1 for 47mb, 203 subtracted garai naro line rekumunda mandibhowa nhasi ende ndatoriisa muchimbudzi moved to Telecel.