Passengers Association of Zimbabwe (PAZ) welcomes the introduction of the tap and go payment system for ZUPCO.

It brings convenience to the commuting public. However, there is concern with the fact that passengers are being made to buy the tap and go card for $10.

This amount overstretches the pockets of passengers, many of whom are not formally employed.

PAZ is also concerned with the fact that ZUPCO is prioritizing passengers with tap and go cards such that those who will be paying with cash either get left behind or are the last to board the bus.

Some of the passengers who will be paying with cash, at times would have been the first ones on the queue. The purchasing of tap and go cards should not be through this form of duress.

We are calling upon ZUPCO have a timetable. Many people who rely on ZUPCO are often late to work, because they start operating later in the morning hours.

Many people leave their work stations after seven in the evening and there will be no buses to transport them.

The buses that ZUPCO is hiring must be roadworthy. There are many that are not fit to transport people.

Tafadzwa Goliati

Passengers Association of Zimbabwe President