Econet Apologises Offers Data Reimbursements
14 January 2017
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Econet Wireless has issued a public statement defending its position in the issue surrounding the massive data tariff increases which were eventually reversed.

Under the new tariffs, subscribers were expected to pay as much as $1 for 10 MB, which was a huge adjustment from packages like the $1 for 250 MB daily bundle option which had been scrapped.

Econet did not specify how the data reimbursements would be worked out.

Though its statement leans heavily on a gloves-off confrontation with the Minister of ICT, Supa Mandiwanzira, it also carries Econet’s apology to its subscribers along with an offer for data compensation for all those overcharged by the reversed tariffs.

It reads,We sincerely apologise for the inconvenience caused to our customers and we shall credit the data accounts of our customers with additional data to the amount of the excessive charges that we levied.The data reimbursement and the apology ought offer some form of consolation to the numerous subscribers that lashed out at Econet as well as POTRAZ, the telecoms regulator, for the tariff increase. – Techzim

0 Replies to “Econet Apologises Offers Data Reimbursements”

  1. Shocking development: Econet a double dipper.
    It never rains but pours for Econet. leaked documents gleaned from an audit report (see attached documents) show that the mobile phone internet service provider illegally externalised foreign currency through over-invoicing using a sister firm registered in Mauritius. This is a shocking development especially coming shortly after Econet was exposed for hiking internet mobile data service charges. If these allegations are true then Econet is guilty of double dipping, that is, obtaining income from two different sources in an illicit way.

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