Dear Y*** / Premier Inn Management.

I’d like to once again apologise for the harassment against your two hard working staff members last Sat Morning by Mr Douglas Mwonzora, the boasting “Labour Party sponsored” politician I arrived with, accidentally falling under my bill.

It was really unacceptable for him to make racial remarks against your two staff members and had I known he would do this, I wouldn’t have chosen to assist him into the hotel, when he’d asked me to help him during the brief 3 hour stay as we transited through Oxford, to Manchester.

As a traditional customer of many years (you may peruse my transaction history) I have to give you a factual account. I arrived at the hotel premises after 2am with Mr Douglas Mwonzora and a politician colleague of his intending to just get a brief 3 hour stay so we could catch the first train out of Oxford towards Manchester, when Mr Mwonzora spoke at your two female staff insulting them over the English language. I quickly stopped him, and apologised to the hard working ladies.

I’m also sorry for more harrassing behaviour by him of trying to force your staff to do something impossible (to lock my room up) when he was not even a guest at the hotel, but was now claiming room 417 is his, when he was supposed to be with his politician-colleague in 217 where I’d booked for them.

He was deeply unpredictable that’s how I ended up removed by him out of my own room after he’d without permission taken my 417 keycard from the reception table. I hate myself for accepting to enter the hotel premises with him, only for him to cause so much inconvenience to me and your staff.

He’d also failed to declare his colleague’s identity, requested at the reception be done, but couldn’t be completed as the Labour-Logo-uniformed-man had turned the reception into unpleasant area much to the annoyance of other guests waiting to be served.

I later addressed the manager, Yama, at the earliest opportunity at around 10am Saturday when she re raised her concerns over Mr Mwonzora’s behaviour just as I accepted the order that he cannot return back to the hotel. I conveyed my profuse apologies to her and to Premier Inn for the politician’s behaviour.

I would like to assure you that I have no relation whatsoever with Mr Douglas Mwonzora. He is a Labour Party Delegate who I’d just met at Reading Train Station and had phoned me last Tuesday asking for an interview of which we were now on our way to Manchester for the interview he asked me for. I am just a journalist who became a victim of this Labour politician, a trained regulated lawyer of many decades, who I expected would behave better as they are the ones running the UK Govt right now, and back in Zimbabwe he runs a rebel MDC party aligned to ZANU PF that runs govt there.

Since he has a history of harassing people and doing violent occupations of property (for instance his takeover of Nelson Chamisa’s Harvest House building and Bulawayo offices which have gotten people like Womberai Nhende tortured since 2020: using his lawyer skills he had over the years washed down news reports, deceiving the public that he isn’t the type of character who your staff and I would to our shock witness with our own eyes on Sat morning), I am hoping one day a review of conduct will be done by his Labour Party and by authorities so that this won’t happen again to your staff or anyone else in another hotel. Labour Party officials ought to behave better towards workers.

I am saddened that many senior Zimbabwean academics and politicians are only just now disclosing to me their allegations that Mr Mwonzora who I met for the first time on Friday night, has always been an unstable violent person years before. Had I known this, I would have refused to pay for his stay.

The two Premier Inn ladies endured so much trouble for over 2 hours from one man, and I’d like to recommend them for their steadfastness and patience through all that near-violent chaos that forced me to recline at the reception instead of my room 417.

I promised the staff I would do my best to make sure the Labour politician is held to account, so would submit the video recordings.

Once again, please accept my apologies over all this – I’m only managing to type today because I have not been well since that day, I suffered an eye complication and a back pain attack from sleeping on the reception chair after the politician had invaded my room 417. (I’m sending you my medical report).

This will never happen again.

Thank you for the excellent work Premier Inn continues to provide the UK public and doesn’t deserve the ill treatment it suffered on Fri-Sat night at the hands of a Labour Party delegate.

Simbarashe Chikanza

0742686••••

Email: sim***@zimeye.com