THE Confederation of Zimbabwe Retailers (CZR) says mobile money transactions have in the last few days declined to below 10 percent in the retail sector largely due to depressed EcoCash services.

EcoCash is a mobile money transfer service offered by Zimbabwe’s largest telecommunications firm, Econet, with 11,4 million subscribers.
The mobile money transfer platform is housed under Econet’s strategic business unit, Cassava SmarTech Zimbabwe.

Last week, Econet announced a planned major upgrade of EcoCash services to improve system availability, user experience, security and long-term capacity issues.

However, the planned major system upgrade that was undertaken from 21:00hrs on Saturday to 21:00hrs on Sunday has seen EcoCash services remaining subdued.State media